All articles ← Knowledge Base Additional support information & articles for Pet Tutor® Affiliate Can I program Pet Tutor to feed at a time of day? Can I recharge the feeder batteries? Can I use any treats in the Pet Tutor®? Can Pet Tutor work with smartphones? Contact us and phone number Does the feeder unit jam? Download The Computer Software. Error on Mac software install Feeder dispensing too many treats Feeder not dispensing treats How can I train over the internet? How do I replace the batteries in the remote? How do I wash the brushes? How long should I charge the remote? How long will the batteries last? How many feeders can be controlled from a single remote? How many remotes can control one feeder? How many treats will the Pet Tutor® dispense? I can't get the feeder tube off to clean the brushes. I have multiple pets can I still use the Pet Tutor®? I need shorter intervals, can I change the parameters? Internet training tips and considerations Internet web based triggering of Pet Tutor® My Pet Tutor will not turn off My remote is "not holding a charge" My remote is not talking to the feeder. How do I pair the remote and the feeder? My remote light is not coming on when I press the button. My remote light is not coming on when I press the button. My remote shuts off after a couple of minutes Pet Tutor Getting Started Product Registration Form Recalibration tips for feeder photoeye Smart Clicker Instructions Smart Clicker(tm) coin battery life Software not connecting Some unwanted sounds trigger the sound trigger what do I do? The feeder is not giving me a tone when it dispenses. The feeder is putting kibble out the back of the floor base. The remote beeps, but nothing happens The remote is not activating the feeder from another room. The remote is not charging. Trouble connecting feeder to phone or tablet Trouble connecting my Pet Tutor® to the Pet Tutor Blu app Tutorial Videos User Manuals and video links (downloads) What if my pet wants to chew the unit? What is Pet Tutor® What is the capacity of the feeder? What material is the unit made from? When do I replace the brushes? Will Pet Tutor detect a dog or person moving? Will the Pet Tutor work with a smartphone?