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Knowledge Base

← Looking for Help With Pet Tutor®?

  1. Setup →

    1. Connecting phone and feeder
    2. User Manuals and video links (downloads)
    3. Product Registration Form
    4. Tutorial Videos
    5. Smartphone/Tablet Apps (and Computer Software)

  2. FAQ →

    1. Can I use any treats in the Pet Tutor®?
    2. How many treats will the Pet Tutor® dispense?
    3. Does the feeder unit jam?
    4. I have multiple pets can I still use the Pet Tutor®?
    5. My remote light is not coming on when I press the button.

  3. Training →

    1. What is Pet Tutor®
    2. I need shorter intervals, can I change the parameters?
    3. My dog barks at the Pet Tutor when training has stopped.

  4. Troubleshooting →

    1. The remote is not charging.
    2. The feeder is not giving me a tone when it dispenses.
    3. I can't get the feeder tube off to clean the brushes.
    4. How do I wash the brushes?
    5. How do I replace the batteries in the remote?

  5. All articles →

    1. The remote is not charging.
    2. What is Pet Tutor®
    3. Can I use any treats in the Pet Tutor®?
    4. How long should I charge the remote?
    5. Will the Pet Tutor work with a smartphone?

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